Shoe Carnival

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4.4

( 8 reviews )

Shoe Stores, Men's Clothing $$

Closed 10:00 AM - 09:00 PM See Hours

7620 Rivers Ave, North Charleston, SC 29406, United States

+1 8435-725-609.0

Shoe Carnival is a popular chain store that offers a broad selection of brand-name footwear for men, women, and children. Located in North Charleston, South Carolina, the store is part of the Northwoods Marketplace and is widely recognized for its excellent value and caring, family-friendly shopping experience. At Shoe Carnival, customers enjoy the chance to spin-and-win while shopping for the most up-to-date shoe styles. Registered members also earn rewards when they shop, such as annual birthday surprise rewards, double points, fast and free shipping on online orders, and exclusive perks by email. The Shoe Perks rewards program is free to members, and they earn points for every purchase they make. Joining today will earn members 50 bonus points instantly. Whether you need casual or athletic footwear or you're just looking for the latest styles, Shoe Carnival has everything you're looking for.

Amenities and More

Delivery
Credit cards
NFC mobile payments
In-store shopping
Quick visit

Reviews

4.4/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Tina thode

March 22, 2024

I have had one of the best customer service today with Mary and Lisa. I had to do a return from one of their other stores. Lisa was super nice and told me that managers approval was needed. Mary took care of everything within minutes with the most pleasant attitude. She pointed out that there were similar shoes on sale, walked me to the aisle and helped me find the right size by measuring my foot. I didnt know that feet change with age. I'll be back soon!

Debbie serrano

March 22, 2024

I have NEVER in my life had to deal with the most DISREGARD of CUSTOMER SERVICE EVER!!!! Not only was I NOT greeted by the 2 employees that were just talking amongst themselves when I walked up. I am also ON CRUTCHES at this moment…. ok now I in NO WAY EXPECT anyone to DO ANYTHING…. BUT it was NEVER EVEN OFFERED…NOT ONE PERSON AT ANY MOMENT IN TIME!!!! Ok so not only did I have to maneuver my way to the register MYSELF ON CRUTCHES and almost fell 3 freaking times ok so after that you would atleast expect SOMEONE TO HOLD THE DOOR OPEN or at the very least OFFER TO HOLD IT OPEN!!!!! WELL I AM HERE TO TELL TOU THAT IT DID BOT HAPPEN!!!! I can absolutely PROMISE that I will NEVER EVER COME BACK TO THIS STORE EVER AGAIN!!!!!

Richard lehman

March 22, 2024

Brandon the manager here was remarkable. He stuck with us the entire time. My son graduation shoes came too small from Amazon. So I came to Shoe Carnival on Rivers Ave. He came in like an angel from god. The Holy Spirit definitely led us here. Brandon literally helped us try on about 5 pairs of shoes to make sure the fit was perfect our last pair of try on fit and it looks awesome on my son foot. He then, went further to get the ankle soles so his foot wasn’t uncomfortable. He was excited for every pair of shoes we tried on keeping hope alive. He needs to have his own store. He is amazing and deserves his own franchise like NOW!!! Right now!!! He will always have a FOOTPRINT on our hearts. Come here and you won’t leave disappointed!

Audrey jones

March 22, 2024

I was told that this place was expensive. I didnt think so at all. Their prices are much cheaper then walmart or target. They have quality shoes for a decent price. My feet are important. Its not expensive when you work 60 hour weeks. On your feet nonstop. Investing into a good pair of shoes is always a smart decision. If you want cheap & buy shoes every other month. Please. Continue to get walmart shoes. This store has many options & love that they have a customer appreciation point system. They care about their guests. I love the idea, spend $200 get $10 off. Thats great.

Eduardo lopez

March 22, 2024

It was really nice the employees were very helpful

Joe parker

March 22, 2024

I love this store! They always have great deals! I love the buy one get one half off which they usually have going on most of the time! This time when I went there one of the ladies even help me go through my email on my phone to try to find my points that they sent me and or a coupon that would work with what I was buying. Super sweet lady! I really appreciated that! Thank you!

David wong

March 22, 2024

Horrible customer service. They had associates all over, yet only had 1 person working the registers. I waited in line for a good 15 minutes while 2 other associates watched on saying they couldn’t help unless there were a certain number of customers in line. Are you kidding me!? This is how this corporation trains their employees!?? Ridiculous

Amit mohanty

March 22, 2024

Really like the store but wish they had more leather SHOES than tennis shoes, boots or pumps with heels so high no woman could possibly stand or walk in for long. When I went there only flat plan leather or synthetic shoes available.